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Hello everyone. I recently posted the "freeze up" issue with my TSC3 controller. It has happened with both of my controllers now and i'm not getting a lot of help from Trimble at this point. 1 of my controllers is under warranty still and the other is not. I'm wondering if all the firmware on my desktop, S6 and controllers are the latest and working together properly. I have found that information out and there is a difference. Can i update the versions on my collectors myself? I'm not getting any clear fixes yet. Thanks. Bob
This Content Originally Published by a land surveyor to Land Surveyors United Network
Take them to your Trimble dealer to be repaired.
You can do it yourself it is not that big of a deal to upgrade your firmware. Make sure all your jobs are backed up first. I would call the guys at Frontier Precision and have them walk you through it if you do not feel comfortable with it. They helped me with it.
I have been using TSC3 data collectors for years and ever since upgrading to version 2017 or higher I have had Freeze up issues. doesn't matter the collector or firm version all 6 of our collectors do it. also in version 2017.10 it Forgets GPS rod heights after a hard reboot. you must edit the survey style of the last GPS style you used before the reboot and edit the rod height to 2meters. I must reboot my collector daily because it freezes or runs slow. I have tried to Run TIM and redo or upgrade the Firmware or access version but it never helps.
I hate Trimble! the come out with the best stuff first but with ALOT of Gremlins