Land Surveyor Forum

Topcon Technical Support Quick Guides

Posted by John Coldrick on August 13, 2010 at 5:43pm in Introduce Yourself to the Community
Hello everyone.  I just joined and would like to introduce myself.  My name is John Coldrick and I work and live in Vancouver, British Columbia, Canada.

I work for Brandt Positioning Technology.  It is the largest Topcon/Sokkia dealer in Canada.

I am the sale rep for the province.

I have created a technical support website for my British Columbian customers, but I wanted all the Topcon users here to be aware of it. 

www.JohnColdrick.ca

I am constantly updating my site and currently I have 6 Topcon/Sokkia related support guides with more to come.

The guides are written in a step-by-step, screen-by-screen format directed to the first time user.

I was previously employed by a Trimble dealer, and I created over 50 support documents on Trimble products.  I will not be adding any more Trimble material but I have left them up for all of my former customers.

My guides are available for all to use. I encourage feedback so if you use any, please send me along a note about yourself.

Check out my home page.  I received a wonderful "thank you" email from a US Army Sargent in Iraq.
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Tags: sokkia, support, topcon, trimble, help
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Replies

  • Party Chief
    Jaybird August 16, 2010 at 9:35pm
    Nice work John! It looks like you'll feel right at home here on LSU..we are all about helping surveyors save time, learn quick and teach others... You may be interested in checking out the extensive library of Hardware documents and Quick Start Guides (in the navigation under field book). Feel free to add any help docs that you have to the network by simply uploading them through a blog post or discussion. They will automatically be converted to open up as a lightbox on top of the screen for easy viewing. Welcome to LSU and I look forward to seeing your hard work put to the test...cheers!
  • GEO Ambassador
    Skip Farrow August 14, 2010 at 12:40am
    nice work and terrific goals, John! That is exactly what LSU is working towards as well. Perhaps you might like to set up a Q&A Group here on LSU and have discussions or even import your site...the possibilities are endless .... surveyors need support...and the type of support only other surveyors can give them! well played!

    by the way, if you ever need any website help let me know...my son is a wiz...he built this site
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