I had a problem with my HP 500 DesignJet plotter last week and as you may know HP doesn't support this plotter anymore. The machine has been a workhorse in our office for many years. I searched several surveyors forums for a supplier of parts and had no luck. I did however find a company in San Diego CA who not only has parts but has posted video on how to replace these parts. They have parts for many HP plotters. This made what was anticipated to be a major problem a fairly easy fix. I had almost come to the conclusion that I might need to spend $ 5,000 + on a new plotter and ended up spending $ 100.00 on parts. Life is good this week. The following is a link to their site. http://www.lpscomputer.com/
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which HP you got Deward?
I know that plotter well.. my dad used to sell them.. i attached the service manual below in case you run into any other problems with it..thanks for sharing this helpful advice!
try this again.. manual here