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I am attempting to update an R8 receiver for the upcoming GPS week rollover. Currently it has v2.31 and according to Trimble v2.32 needs to be installed to handle the rollover. After downloading the WinFlash utility and while it is configuring the software update I get the following error:
Device Failure  The software for the Trimble R8/R6 on Com1 cannot be upgraded due to the firmware and hardware mismatch.
Any ideas on what to do next?