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Hello everyone. I recently posted the "freeze up" issue with my TSC3 controller.  It has happened with both of my controllers now and i'm not getting a lot of help from Trimble at this point. 1 of my controllers is under warranty still and the other is not.  I'm wondering if all the firmware on my desktop, S6 and controllers are the latest and working together properly. I have found that information out and there is a difference.  Can i update the versions on my collectors myself?  I'm not getting any clear fixes yet. Thanks. Bob

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  • Land Surveyor

    I have been using TSC3 data collectors for years and ever since upgrading to version 2017 or higher I have had Freeze up issues.  doesn't matter the collector or firm version all 6 of our collectors do it.  also in version 2017.10 it Forgets GPS rod heights after a hard reboot.  you must edit the survey style of the last GPS style you used before the reboot and edit the rod height to 2meters.  I must reboot my collector daily because it freezes or runs slow.  I have tried to Run TIM and redo or upgrade the Firmware or access version but it never helps. 

    I hate Trimble!  the come out with the best stuff first but with ALOT of Gremlins

  • Land Surveyor
    I’ve done it in the past and If I recall correctly, everything is described step by step on the Trimble-website. Your hardware has to be under (extended) warranty to be able to do so.
  • Land Surveyor

    You can do it yourself it is not that big of a deal to upgrade your firmware. Make sure all your jobs are backed up first. I would call the guys at Frontier Precision and have them walk you through it if you do not feel comfortable with it. They helped me with it.

  • Seeking Employment

    Take them to your Trimble dealer to be repaired.

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